ReqForge
Contact
Write to us
One inbox, read by the person who wrote the software. Write to support at reqforge dot net, spelled out rather than linked, because the machines that copy this page collect every address printed on it, and a person can still read it.
There is normally a form here, with a Cloudflare challenge in front of it so that scripts cannot use it. It needs JavaScript, and it needs the challenge to be switched on. One of those is not true right now.
| What | Where | Answered in |
|---|---|---|
| Support: something is broken, or you cannot make it work | Write to us, under Support | One working day |
| Seats: giving one to somebody, taking it back, releasing a machine that has gone | The console: Sign in at the top of this page | Straight away, by you. Write to us if it will not do what you need |
| Trials: starting one, extending one, more seats on one | Write to us, under Trials | One working day |
| Billing: buying seats, invoices, VAT, purchase orders, cancellations | Write to us, under Billing | Two working days |
| Security: a vulnerability in ReqForge or this site | Write to us, or security at reqforge dot net | Two working days, and please give us 90 to fix it |
| Data protection: your rights over data we hold about you | Write to us, or privacy at reqforge dot net | Within one month, as UK GDPR requires |
Who you are dealing with
ReqForge is sold by Adam Wheater trading as ReqForge, a sole trader established in the United Kingdom.
A postal address is available on request by email.
No VAT is charged: we are not VAT registered.
There is no phone line. Email gets a written answer from the person who wrote the software, which is usually what the phone call was going to be about anyway.
Reporting a security problem
Write to us under Security, or to security at reqforge dot net if you would rather not use a form, with enough detail to reproduce it. You will get an acknowledgement within two working days and an honest assessment after that. We will not threaten you, and we will credit you when it is fixed unless you would rather we did not. Please do not test against other customers' organisations, and please hold off publishing for 90 days.